For shops at Condado de Alhama
Get paid for shelf space you already have.
Hold parcels for residents on the resort. We handle the payments, the messages and the paperwork. You hand over a box and earn €1.75 for it.
- €1.75
- for every parcel you hand over
- €0
- to set up, ever
- None
- hardware to buy
Two buttons on a phone or tablet. That is the whole job.
A parcel arrives
Tap Receive, scan or type the customer's Hola ID, put the box on the shelf. Around fifteen seconds.
We do the chasing
We text and email the customer, run the reminders, take the payment and handle late fees. You never invoice a resident.
They collect
They show a six-digit code. You type it in, hand over the box. Done.
What you never have to do
- No app to install: it runs in the browser you already have.
- No card machine, scanner or label printer.
- No chasing anyone for money. We charge the customer, not you.
- No contract lock-in. Give us a month's notice and stop.
What would it earn you?
Drag the slider to the number of parcels you think you'd handle in a day.
Or try a resort-wide scenario:
€2,447
€1.75 × 1,398 parcels a month
Paid by bank transfer every month, before your own tax.
Storage shareEstimate
+ €225
65% of the storage on the parcels collected late
Extra counter salesEstimate
+ €979
Assumes 20% of people collecting buy something, averaging €3.50
A guess, and not money we pay you. We have kept it separate on purpose.
You'd need shelf room for roughly 115 parcels at any one time.
Grounded in the actual resort
Condado de Alhama has 3,376 properties. These are what different take-up rates would mean for one collection point.
Cautious
- Take-up
- 5%
- Accounts
- 169
- Parcels a day
- 23
- Your monthly earnings
- €1,323
Likely
- Take-up
- 10%
- Accounts
- 338
- Parcels a day
- 46
- Your monthly earnings
- €2,645
Strong
- Take-up
- 15%
- Accounts
- 506
- Parcels a day
- 68
- Your monthly earnings
- €3,964
Take-up is the share of the resort's properties that sign up. These are projections, not promises. They assume we market the service properly and that you are the only collection point on the resort.
You earn €1.75 for every parcel you hand over
A flat fee, whoever the customer is and however they paid. Here is one parcel, from their card to your till.
One parcel, line by line
- The customer pays
- €4.99
- IVA, straight to Hacienda
- − €0.87
- To you, for handling it
- €1.75
- The rest runs the service
- €2.37
€2.12 with IVA on the monthly invoice we raise in your name.
Somebody on a monthly plan
Their parcels earn you the same €1.75 each, however they pay. The 8 a month a subscriber collects is €14.00.
A parcel that waits
Past its 5 free days the customer pays storage, and you keep 65% of it: €0.54 a day, net.
What the rest pays for
- Every SMS and email to the customer, including the reminders that get parcels off your shelf
- Card payments, failed payments and late fees, all chased by us
- The software, and the support line for the customer who cannot find their code
- Your monthly invoice, raised and filed on your behalf
- Any billing or payment dispute, which comes to us and never to you
Nothing is deducted from your fee. No joining fee, no monthly fee, no minimum, no card charges and no bad debt.
Optional launch pricing
A launch price to fill your shelf faster
Subscribers are the customers who come back every week. To sign them up early, you can run a launch offer at your location: the monthly plan at €9.99 a month for a subscriber's first 2 months, instead of €14.99.
- Entirely your call. Your location runs the offer or it doesn't, and its page only shows it while it's on.
- Your fee stays €1.75 a parcel: the offer changes what the customer pays, not what you earn.
- Stop it whenever you like. Anyone already on the offer keeps it until their 2 months are up.
It runs on what you already have
No new kit, no new staff, no new opening hours. Four things you have today are the entire operation.
A metre of shelf
Behind the counter or in the back. That is the warehouse.
The phone in your pocket
Two buttons in the browser you already use. Nothing to install.
Your opening hours
Whatever they are. We only ever tell customers what you tell us.
Somebody at the counter
The person already serving is the person who hands over a box.
Beyond the fee
And the part that is not on the invoice
Every collection is a person walking into your shop who was not coming in today.
Roughly 20% of them buy something while they are there.
They come back every time a parcel does, which for a subscriber is most weeks.
Being the only collection point on the resort is a position, not a favour. It is yours while you want it.
Fair questions
What if a parcel goes missing or gets damaged?
The platform logs every parcel in and out with a timestamp, so there is always a clear record of what you took in and handed over. HolaParcel is the intermediary, not the insurer: a parcel that never reached you is between the customer and their courier or seller, and the log proves what did and didn't cross your counter. Our terms spell that split out for customers, so it's settled before anyone's standing in your shop.
How and when do I get paid?
Monthly, by bank transfer, for every parcel handed over that month. We generate the invoice for you. You don't have to raise one. You authorise that when you sign up.
What if someone never collects?
We chase them and charge storage from day six. After 21 days the parcel is flagged for return to sender: the courier collects it from your counter, and we handle the messages and the charges.
Can I stop?
Yes, with a month's notice, which gives us time to move customers to another point. No exit fee.
Do I need to speak English?
It helps, but the screen does the work: you're matching a code, not holding a conversation. The system is in Spanish and English.
Interested?
Register your shop and we'll come and see the space. No commitment either way.
Register your shop